Shipping and return policies for WHY2K MUSIC

Shipping Info
Our delivery costs are described below :

Prices for Belgium are :
2,50€ for orders from 0€ to 13,99€
3,20€ for orders from 14€ to 27,99€
6,70€ for orders from 28€ to unlimited

Prices for Europe are :
3,80€ for orders from 0€ to 13,99€
6,70€ for orders from 14€ to 27,99€
12,90€ for orders from 28€ to unlimited

Prices for the rest of the world are :
4,20€ for orders from 0€ to 13,99€
8,10€ for orders from 14€ to 27,99€
21,00€ for orders from 28€ to unlimited
Return Policy
Faulty Goods
In the unlikely event a product is found to be faulty, we are happy to replace it for you. Please note that we do not refund purchases under any circumstances.


Mistakes
In the event of a mistake being made with a customers bill, order, receipt or payment, we will correct the problem as soon as possible.

Complaints
Our customers are very important to us. We promise to acknowledge all complaints within five days and to resolve all problems as quickly and efficiently as we can. Please email all complaints to webstore@why2k.com. We endeavour to resolve all complaints within seven working days.